So, I'm a bit confused on this one. I have tried logging in with every which number I could find to punch in. I have now recieved the confirmation letter stating I am eligible to sponsor, and the application has been sent accordingly to the applicable visa office outside of Canada. I still cannot seem to login though. On my payment receipt I am using the Trans. Ref No. which consists of R394384203.. not the actual number of course but same format. I have tried entering my information and hers. Kind of making me think that the information I put on the application may not be accurate. Any other suggestions?