- Jan 13, 2011
- 1,526
- 45
- Category........
- Visa Office......
- London
- Job Offer........
- Pre-Assessed..
- App. Filed.......
- 16-12-2010
- Passport Req..
- 28-02-2011
- LANDED..........
- 09-04-2011
Hi, I need some help/advice!
Unfortunately, when I fedexed my passport to London I foolishly put a value on it, I forget how much, but not alot. Anyway, today i received an email from London saying that there is a customs charge I need to pay and until i do then they won't process my file anymore. The email said I need to contact fedex to pay the fee, but when i did this fedex say it's already been paid. The charge can be transferred to us, but in order to do that CHC London has to open a fedex account so that is unlikely. The easiest way is apparently to just pay london the money, but I don't know how to do this. I tried calling earlier to a direct number that was on the email, but there was no answer, the offices close early it seems. So I left a voice message. I have also replied to the email.
Has this happened to anyone before? What is the best and fastest way forward from here?
Thanks so much!
Unfortunately, when I fedexed my passport to London I foolishly put a value on it, I forget how much, but not alot. Anyway, today i received an email from London saying that there is a customs charge I need to pay and until i do then they won't process my file anymore. The email said I need to contact fedex to pay the fee, but when i did this fedex say it's already been paid. The charge can be transferred to us, but in order to do that CHC London has to open a fedex account so that is unlikely. The easiest way is apparently to just pay london the money, but I don't know how to do this. I tried calling earlier to a direct number that was on the email, but there was no answer, the offices close early it seems. So I left a voice message. I have also replied to the email.
Has this happened to anyone before? What is the best and fastest way forward from here?
Thanks so much!