Thanks you so much bro for a detailed reply. I will try to send them an inquiry and then send them additional documents including my last year visit. If I understood you well all this is so that they open the file. As there is no objection on our relationship being genuine.
Also forgot to mentioned that there was a Due date on Notes that passed this week, I was hopping they were going to do something before due date but again disappointment
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I see you are waiting since 2012 may Allah help you and all of us. Ameen