dont be a helpess victim! start emailing and faxing them right away! demand an answer and they will respond. that is what i did when they would not acknowledge whether my wife's foreign repcc was recieved. i raised hell. i emailed every office where my file had been at. i uploaded the repcc copy and tcs receipt on every cic webform and my wife faxed the same to the islamabad office.
on june 24 - the day that my wife sent the fax- the ppr came. i then received an email from ottawa that they had received my wifes repcc on june 24..talk about coincidence...obviously somebody wasn't doing their job and i had to wake them from their slumber...