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Certificate of Citizenship sent to Program Support

jaswave125

Newbie
Feb 13, 2017
8
0
My application was startet June 6. For a proof of citizenship, Im born outside of canada In manila, I asked for an update from our consular in manila and this is what they sent me.

“Per information from Case Processing Center-Sydney, they confirm that the application is in process. The child’s application has been forwarded to Program Support for review. It has been placed in queue for assessment by a senior officer because of a policy or legislative issue pertaining to the case. Please note that an application referred to Program Support are considered non-routine and, therefore, may take longer to process. IRCC cannot provide processing times for these more complex and labor-intensive cases that vary case by case.



Further note that our office does not have access to the application’s case status. We will notify you should we receive updates/request for additional documentation from the Case Processing Center.”

Anybody experienced this? I am a canadian Citizen by birth. An clearly pass all requirements. I dont know what policy or legislative issue they are talking about. This has me scared Im turning 23 now and want to start my new life in canada.
 

hawk39

Hero Member
Mar 26, 2017
689
283
You are just going to have to wait. If your case was straightforward and routine, then it should have been processed within the estimated time posted on the CIC website. But if it was sent to Program Support, then obviously it is not a routine case.

I reviewed your post history, and noticed that in your last post that you said you were a PR living in Singapore and was worried that your Canadian wife would try to get your PR revoked because you were no longer together. If that is accurate, then that may be why your application was sent to Program Support.