Hi,
I got a similar email like the one you posted. I am suspicious because , the Annex A, is asking to fill in contact details and has a disclaimer saying that - "
Please note that an incorrect mailing address could result in your passport(s) being lost. Do not forget your apartment number and postal code. Our office accepts no responsibility for documents lost in the mail. We do not return passports by regular mail."
Also my CIC account is not updated and the final decision - "Pending" . I have tried send emails to the email ID given in IRCC website -
CPC-CTD-Ottawa@cic.gc.ca, but havent received in any response yet.
I am worried and have already lost 10 days from the date i received this email. Please help if there is any contact no that I can call to check my application status.
Any help in this regard is much appreciated. Thank you again!