Hey bro, how are you? What's your AOR? Mine is October 19 and is also in Vancouver VO. I decided to submit an updated reference letter for one of my employer didn't also put roles and responsibilities thinking it might be the reason why eligibility is still pending (only thing not completed on my application). Also, if you are in Ask Kubeir group in Facebook, most of the reason for refusal people get there is because of the roles and responsibilities not being mentioned in the letter.Sorry to hear this... but at least you still have a chance to rectify. Just curious, what is your current status on the tracker portal regarding background check and eligibility? I'm curious as my letters didnt contain the job duties as well, and I also have Vancouver VO
I suggest you also submit an updated letter thru webform if you can even though they haven't requested it yet as some of the officers might not be as nice and considerate or at least get a GCMS note to know where your progress at.