How did you manage to register since it doesn't let me register... Whenever I try to register it says: " Incorrect or invalid information. Review and make sure it matches the information submitted on the Use of a Representative [IMM 5476] form or the Authority to Release Personal Information to a Designated Individual [IMM 5475] form. If you can’t create an account, it may be because your client’s application is not in our system yet. "
I was getting the same error but when I gave the exact same place of birth as in my passport, I was able to create my account. In my passport the place of birth was like "xyz, abc" and I was initially providing only "xyz".