Did you get any good news? You are sure that your security review has started? Don’t know what’s taking you so long to pass the security!
CEC MARCH 2019 AOR GROUP
- Thread starter Gary_li
- Start date
I called the automated phone line this morning. something I have done every morning for some time now check in on status. This morning, the system tells me the application can not be found. I have gone through the phone line several times and re-entered the information to ensure I am entering correctly, but I am getting the same result. Any ideas?
AOR March 27th
MED passed 8th May
"Processing your background check" began somewhere around May 20th (that weekend).
AOR March 27th
MED passed 8th May
"Processing your background check" began somewhere around May 20th (that weekend).
They changed the display of the steps in the online account.
Review of eligibilityHelp - Review of eligibility
Review of eligibilityHelp - Review of eligibility
- We are reviewing whether you meet the eligibility requirements.
- April 15, 2019 You passed the medical exam.
- We do not need additional documents.
- You do not need an interview. We will send you a message if this changes.
- We do not need your fingerprints. We will send you a message if this changes.
- We are processing your background check. We will send you a message if we need more information.
- Your application is in progress. We will send you a message once the final decision has been made.
What time did you call? I think the system was down until 5am this morning for maintenance. Does calling the automatic phone line help? Will it give you more information comparing with checking the application online?
I called at approx 9:30am and 15 mins later. I'll try again momentarily. Unfortunately I only have access to the phone updates as I am using a representative/lawyer in my application, they have the online access. Trying to get hold of them now.
Hi again. Looks like they updated the look of the website just today. Now I can see more details about the different steps, including dates for when the different assessments were done. So my background check was done on April 26th, same day as my medical check. Eligibility reviewed on May 17th. Again, nothing on the background check and eligibility was indicated before today, just the medical exam. Hope you can see more details on your account. See screen shot below:
https://ibb.co/82pHdNT
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HI,
I checked my account only MEP date is there, do you have background check date as well on your account?
Yes, just showed up today because of the new updates on the website look. I'm attaching a screen shot here.
https://ibb.co/82pHdNT
Still the same issue. I also tried to access my BOWP application with the same result. It looks like maybe the phone system is having issues since the online portals have been updated.
Hi Congrats on you PR. just wondering how you received Passport request? does they do sent email on your cic account?
I just tried to call, and I got the same message that they are unable to find my application... I guess the phone system is not working properly.
Thank you. The PPR e-mail was sent directly to my e-mail address, not through the CIC account like their usual correspondence. The e-mail was sent from the address "IRCC.CIO-BRCD.IRCC@cic.gc.ca" with the subject title "Ready for Visa/ Prét pour Visa," so make sure that e-mail address doesn't go to your spam folder by accident.
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