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Hi Bro,
My thing is that I work for a dental clinic, but my major duty is for office administration, nothing about medical. But the case analsy mark no previous working experience and edcation background, revised my score. I was so shocked. would like to provide a reference letter to CIC. Have submitted T4, noa,paystub, don't know what else i can provide.

This sounds like you did not submit a letter of reference with your application... did you?
 
Hi Bro,
I have submitted the reference letter

Can you share the list of job duties and responsibilities that were in the letter?