It'snot complusary that whenever you get ghost updates you have to call the cic agent. GU could also mean that your file might be trasnferred or opened by the officer or an officer or agent was assigned ETC. It is always better to wait rather than contact themGot the 2nd GU last night when I log in.
Im actually confused cause when I called IRCC, rep said its still same status so what the GU for? He's not actually very helpful giving answers. Said officer, still working on file.
It was Eligibility: rec passed
Criminality: on progress
Security: on progress