Yeah what Haitham said you can try that easiest way i do is when the female voice starts reading about options i press 3 and then 2 amd 1 and then 0 if there arent many she will place you in queue otherwise you got to try back to back for 4 to 6times which helps you to get into place...once yoy got into place it will ask to enter your number if you want them to call you and if you are in canada by pressing 1 which is much easier instead of waiting in queue...All of this try to do from wednesday to friday anyday either from 8am or after 10am....If you chose for call back from them make sure u unselect the blocking of unknown calls in your call settings...it happened to me once and then later i realized why i aint getting call back from them...Hi all hope you are all good! Can I know if I can call CIC out of regular work hours cuz it's not very OK for me to hold on half an hour for CIC at work on weekdays. This is ridiculously long time for them to process an application with fairly simple and clear files and records.