CBSA traveller history

[rose_pa]

Hello,

I had requested my travel history report from CBSA prior to applying for PR card renewal to check the residency obligation.
I noticed that the report only had entries where I used my Passport for entry. The report was missing entry (into Canada) records. It also did not include any records where I used my PR Card to enter.

I had requested for both air and land entries.

Though I have have a comprehensive evidence for all my entry/exists, my question is does CBSA not record the entries made on PR card? Or do I need to request them separately?



Seems like CBSA is overcounting days.

Please guide!
Thank you.

 

[armoured]

Hello,

I had requested my travel history report from CBSA prior to applying for PR card renewal to check the residency obligation.
I noticed that the report only had entries where I used my Passport for entry. The report was missing entry (into Canada) records. It also did not include any records where I used my PR Card to enter.

Though I have have a comprehensive evidence for all my entry/exists, my question is does CBSA not record the entries made on PR card? Or do I need to request them separately?

Seems like CBSA is overcounting days.

Please guide!
Thank you.

I ordered recently for a family member and it had all entries on PR card (only one missing). These were all air entries.

FWIW.

 

[rose_pa]

I ordered recently for a family member and it had all entries on PR card (only one missing). These were all air entries.

FWIW.

I see. I had requested for both land and air entries there were times I would cross the US/Canada border. Did you explicitly mention in your request that you'd need both Passport and PR entries for air travel?

Or was it just included by default? I'm trying to understand, if the PR entries were genuinely not recorded or do I have to ask for them explicitly?

 

[armoured]

I see. I had requested for both land and air entries there were times I would cross the US/Canada border. Did you explicitly mention in your request that you'd need both Passport and PR entries for air travel?

Or was it just included by default? I'm trying to understand, if the PR entries were genuinely not recorded or do I have to ask for them explicitly?

We just did the default request type of entry and exit records. (And some other thypes of records but that was just including the things that were easy to request).

I can't answer your question overall. It depends what you got and what you think is missing. I know that departures by air may be missing before the dates they imposed this for all airlines (sometime in 2021 or 2202 or even before that? Don't remember).

 

[abff08f4813c]

Wow, thank you for starting this thread. It's been really helpful to me.

This happened to me. I requested the same way as armoured did (or at least I thought I did) but my PR card entries by air to return to Canada in 2024 were missing. This was especially annoying to me as I left from Toronto (in ET) but returned in Vancouver (in PT) and I didn't check the time until I was completely out of the secured area. It was like 9:03 or 9:04pm PT (i.e. just past midnight in ET), so this would have been the perfect opportunity to find out if CBSA counts the days in ET or in the local timezone...

I thought that it was really odd that they gave me the air departures but not the returns.

By contrast, when I was crossing the land border before I had PR, they gave me both the exits and the returns. But in all cases the document type is my passport (well sometimes it's electronic passport) with my same passport number specifically. And it's also missing my first entry into Canada under my original WP - but that was with my old passport with a different number that expired a few months later.

It's been a year since I did this so I don't recall exactly how I filled it out online .. but I must have just put my current passport info without any mention of the PR card.

Based on this I'm going to see if I can make the request to CBSA again with just my PR card specifically, using it as the ID if I can.

 

[armoured]

I believe we did the process here:
https://www.cbsa-asfc.gc.ca/agency-agence/reports-rapports/pia-efvp/atip-aiprp/thr-rav-eng.html

This page has the info about what types of records they have.

Now note, they say in most cases you do not need to order it, they'll get it. We did it out of excess of caution because the person wants to apply for citizenship without too much delay and there was a lot of travel. In our case it was complete entirely with only one missing exit.

 

[abff08f4813c]

I believe we did the process here:
https://www.cbsa-asfc.gc.ca/agency-agence/reports-rapports/pia-efvp/atip-aiprp/thr-rav-eng.html

This page has the info about what types of records they have.

Now note, they say in most cases you do not need to order it, they'll get it. We did it out of excess of caution because the person wants to apply for citizenship without too much delay and there was a lot of travel. In our case it was complete entirely with only one missing exit.

This was the exact process I used last year, I think, only I used my passport info instead of my PR card info.

This time I submitted it with only my PR card, and requesting both entry and exits, and I got an email a few weeks later asking to send copies of my other travel documents over - or else they'd close it for abandonment.

So I emailed them back another copy of my passport bio page, and today it came in! Exactly as you said - the exits are recorded as being associated with my passport and the entries with my pr card.

 

[forevermore76]

This was the exact process I used last year, I think, only I used my passport info instead of my PR card info.

This time I submitted it with only my PR card, and requesting both entry and exits, and I got an email a few weeks later asking to send copies of my other travel documents over - or else they'd close it for abandonment.

So I emailed them back another copy of my passport bio page, and today it came in! Exactly as you said - the exits are recorded as being associated with my passport and the entries with my pr card.

You can also request info from CBP under FOIA to cross reference.

 

[abff08f4813c]

You can also request info from CBP under FOIA to cross reference.

Ah. If someone had mentioned it to me last year I might have tried it .. but the CBSA records match my personal log exactly, so no need now. Also, currently CBP seems to take a lot longer for the same records (something like nine months to over a year) so someone planning to try this should plan ahead accordingly.