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CBSA traveller history

rose_pa

Member
Jun 14, 2024
12
0
Hello,

I had requested my travel history report from CBSA prior to applying for PR card renewal to check the residency obligation.
I noticed that the report only had entries where I used my Passport for entry. The report was missing entry (into Canada) records. It also did not include any records where I used my PR Card to enter.

I had requested for both air and land entries.

Though I have have a comprehensive evidence for all my entry/exists, my question is does CBSA not record the entries made on PR card? Or do I need to request them separately?



Seems like CBSA is overcounting days.

Please guide!
Thank you.
 
Last edited:

armoured

VIP Member
Feb 1, 2015
18,384
9,663
Hello,

I had requested my travel history report from CBSA prior to applying for PR card renewal to check the residency obligation.
I noticed that the report only had entries where I used my Passport for entry. The report was missing entry (into Canada) records. It also did not include any records where I used my PR Card to enter.

Though I have have a comprehensive evidence for all my entry/exists, my question is does CBSA not record the entries made on PR card? Or do I need to request them separately?

Seems like CBSA is overcounting days.

Please guide!
Thank you.
I ordered recently for a family member and it had all entries on PR card (only one missing). These were all air entries.

FWIW.
 

rose_pa

Member
Jun 14, 2024
12
0
I ordered recently for a family member and it had all entries on PR card (only one missing). These were all air entries.

FWIW.
I see. I had requested for both land and air entries there were times I would cross the US/Canada border. Did you explicitly mention in your request that you'd need both Passport and PR entries for air travel?

Or was it just included by default? I'm trying to understand, if the PR entries were genuinely not recorded or do I have to ask for them explicitly?
 

armoured

VIP Member
Feb 1, 2015
18,384
9,663
I see. I had requested for both land and air entries there were times I would cross the US/Canada border. Did you explicitly mention in your request that you'd need both Passport and PR entries for air travel?

Or was it just included by default? I'm trying to understand, if the PR entries were genuinely not recorded or do I have to ask for them explicitly?
We just did the default request type of entry and exit records. (And some other thypes of records but that was just including the things that were easy to request).

I can't answer your question overall. It depends what you got and what you think is missing. I know that departures by air may be missing before the dates they imposed this for all airlines (sometime in 2021 or 2202 or even before that? Don't remember).