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Can't Upload IMM5710 Form (Bridging Open Work Permit Application)

hasankhan27

Hero Member
Jun 23, 2012
573
20
124
Edmonton
Category........
NOC Code......
2132
Job Offer........
Pre-Assessed..
AOR Received.
22-Dec-2017
Hello Everyone,
I am applying for a BOWP, based on an AOR (EE - CEC). I have uploaded all documents, except when I try to upload the IMM5710 form, I can get an error which says;

Error: The form you have uploaded was not accepted
- Error Description: The version of the document submitted is no longer accepted.


Please help! I am running out of time.....

P.S I have I have Adobe Reader XI and Adobe Acrobat 9 installed on my computer.

Thanks in advance!
 

roteaugen

Full Member
Feb 8, 2017
31
0
I have exactly the same problem too, and I see other people having this issue on other forums. I assume this is IRCC's issue. Ugh...
 

Ezgi84

Hero Member
Feb 9, 2017
252
11
Istanbul
Category........
NOC Code......
0124
Job Offer........
Pre-Assessed..
AOR Received.
04-05-2017
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
06-03-2017
roteaugen said:
I have exactly the same problem too, and I see other people having this issue on other forums. I assume this is IRCC's issue. Ugh...
A lot of people are experiencing this....
 

hasankhan27

Hero Member
Jun 23, 2012
573
20
124
Edmonton
Category........
NOC Code......
2132
Job Offer........
Pre-Assessed..
AOR Received.
22-Dec-2017
Please don't forget to update, if you find a resolution.

thanks.
 

Ezgi84

Hero Member
Feb 9, 2017
252
11
Istanbul
Category........
NOC Code......
0124
Job Offer........
Pre-Assessed..
AOR Received.
04-05-2017
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
06-03-2017
hasankhan27 said:
Please don't forget to update, if you find a resolution.

thanks.
Apparently people were experiencing this before for another form,

check this, smo suggested to use Explorer instead of chrome and firefox...

canadavisa.com/canada-immigration-discussion-board/problem-to-upload-imm5257-online-t184852.0.html

Else I dont know what to suggest .... sorry
 

hasankhan27

Hero Member
Jun 23, 2012
573
20
124
Edmonton
Category........
NOC Code......
2132
Job Offer........
Pre-Assessed..
AOR Received.
22-Dec-2017
I have tried both chrome and IE and it didnt work. I can give firefox a try.
 

logan_wins

Star Member
Dec 8, 2016
75
12
Job Offer........
Pre-Assessed..
hasankhan27 said:
I have tried both chrome and IE and it didnt work. I can give firefox a try.
Same here. I have tried all browsers, updated my own PDF and cleared all caches.. it doesn't seem to work though..
Anyone applied without this problem recently ? I am trying since last night
 

Ezgi84

Hero Member
Feb 9, 2017
252
11
Istanbul
Category........
NOC Code......
0124
Job Offer........
Pre-Assessed..
AOR Received.
04-05-2017
IELTS Request
Upfront
Med's Request
Upfront
Med's Done....
06-03-2017
logan_wins said:
Same here. I have tried all browsers, updated my own PDF and cleared all caches.. it doesn't seem to work though..
Anyone applied without this problem recently ? I am trying since last night

Foudn another one , I am quoting what the user wrote....you can check yourself... I am going silent if this also doesnt work....

canadavisa.com/canada-immigration-discussion-board/error-message-on-imm5257-form-t138282.0.html

"Hope the following info helps those who try to upload IMM5257 in MyCIC while applying online for Temporary Resident Visa
Here is a message that I got in one of my several attempts to upload IMM5257. You do not get this message always and I do not know what causes this message to pop up.
"
You cannot submit an application form that has been scanned from paper
Please complete and validate an electronic application form, save it to your computer and upload it
You do not need to sign your application form by hand. You will be asked to submit a digital signature once you are ready to transmit your documents to CIC
"
That is exactly what I did. I filled the 5257 pdf that I had downloaded. I "validated" it and made the necessary corrections. After it validated successfully, I uploaded the form. After uploading all docs, when I submitted the application, in the last step it asked me to enter my name and hit the "Transmit" button.
I just received a message in MyCic that the submission was received my CIC"
 

moj1982

Newbie
Mar 8, 2017
2
0
Hi,

I have the same frustrating situation for uploading IMM5710 application and I have tried every means suggested in this forum with no result.
 

SaladKing

Newbie
Mar 8, 2017
4
0
Same here.

I've been tried for the last 2 days.

I used my own macbook laptop, school Mac, school windows system computer, different browsers, different everything.

I tried old version and new version Adobe Readers.

I basically tried everything I could think of, it all gave me the same description:

Error: The form you have uploaded was not accepted.
Error Description: The version of the document submitted is no longer accepted

I reported technical issue on the website and asked forums.

I am running out of time as well.

If this cannot be solved by the end of this week, I will do it with the old fashion way: mailing all the paper documents.
 

roteaugen

Full Member
Feb 8, 2017
31
0
If it is urgent, you can choose to submit the French version IMM5710F, which can be correctly uploaded.

SaladKing said:
Same here.

I've been tried for the last 2 days.

I used my own macbook laptop, school Mac, school windows system computer, different browsers, different everything.

I tried old version and new version Adobe Readers.

I basically tried everything I could think of, it all gave me the same description:

Error: The form you have uploaded was not accepted.
Error Description: The version of the document submitted is no longer accepted

I reported technical issue on the website and asked forums.

I am running out of time as well.

If this cannot be solved by the end of this week, I will do it with the old fashion way: mailing all the paper documents.
 

caimirj

Newbie
Mar 9, 2017
1
0
OMG!!! I have the same problem!! I am very frustrated! I have been trying since last night around 9pm and I am still trying now.
I used IE, Chrome, i even downloaded safari and firefox but to no avail!!
I have uninstalled, downgraded, upgraded my Adobe and still i cannot upload the IMM5710 file!!!

Error: The form you have uploaded was not accepted.
Error Description: The version of the document submitted is no longer accepted


Does anyone know what to do??

I even emailed technical support but they were just empathetic. didnt really helped on what to do with it. I kept phoning cic as well but Im always held by prompt messages.
I am beyond frustrateddddd!!!
 

Manar89

Newbie
Mar 9, 2017
1
0
hasankhan27 said:
Hello Everyone,
I am applying for a BOWP, based on an AOR (EE - CEC). I have uploaded all documents, except when I try to upload the IMM5710 form, I can get an error which says;

Error: The form you have uploaded was not accepted
- Error Description: The version of the document submitted is no longer accepted.


Please help! I am running out of time.....

P.S I have I have Adobe Reader XI and Adobe Acrobat 9 installed on my computer.
Hey there , I tried todownload the form in french and it worked (IMM5710F) Even if you don't any french you can just compare to your english from . I uploaded it and it really work . hope this will be helpful

Thanks in advance!
 

hasankhan27

Hero Member
Jun 23, 2012
573
20
124
Edmonton
Category........
NOC Code......
2132
Job Offer........
Pre-Assessed..
AOR Received.
22-Dec-2017
Yup, a lot of people are doing that. Especially whom have a tight deadline.

Thanks.