Cannot upload documents to ARRIMA portal to submit for CAQ

[ganeshvarma312]

I submitted my CAQ application and received my file number in the "consult my file" section within 48 hours. However, I'm not able to upload my documents to the ARRIMA portal using m file number. The information provided in the CAQ application and ARRIMA profile is the same.

This is the error popping up if I try to search using my file number in ARRIMA

An error has occurred.

Make sure that the information entered in your Arrima profile - your names, first names, gender, date of birth and your file number - is identical to that transmitted in your online request for temporary selection for studies or that received by the post.

If you have submitted your request for temporary selection for studies in the online portal, a maximum period of 48 hours is necessary before receiving your file number in the " Consult my file " section.

can anyone let me know how can I fix this.

Thanks.

 

[jaidevjethi]

Same is happening with me buddy !!!
If you got the issue resolved please help me out too.

 

[mohd2332]

Same is happening with me buddy !!!
If you got the issue resolved please help me out too.

Hi there,

For me I was able to take the number and make a file but i am not able to upload the documents.

 

[jaidevjethi]

Hi there,

For me I was able to take the number and make a file but i am not able to upload the documents.

in my case it's not recognizing the file number and details even though I've entered every thing correctly!

 

[mohd2332]

I say let's wait until the end of the weekend then we try. If it did not work them we have to send my mail. Anyway, keep me updated with what happen with you bro

 

[jaidevjethi]

I say let's wait until the end of the weekend then we try. If it did not work them we have to send my mail. Anyway, keep me updated with what happen with you bro

Yep bro! I'd tell you if I get any update.

 

[mohd2332]

hi bro are you able to send your documents?

 

[jaidevjethi]

hi bro are you able to send your documents?

No, I'm still not able to proceed in searching my file.

 

[Alam001]

Hello! I am having the same issue. All the information is exactly the same. Are we doing something wrong or is it the portal?

 

[jaidevjethi]

Don't exactly know brother. I've been doing everything as instructed. Every information is correctly entered yet it's showing this error. I really hope someone help us.
Or should we consider sending the documents in the offline manner ?

 

[anamo]

Hello! I've following this post because I have the same issue. I just called the support number and they told me they are having issues with the platform, that we should try again tomorrow. Hopefully it will work by then.

 

[Alam001]

I have emailed them regarding the issue. Well..hoping for a reply. Sending them by mail is a real hassle so I want to avoid that as much as possible. I have tried clearing my cache also and log in but no luck as of yet. Let's see now

 

[Alam001]

Hello! I've following this post because I have the same issue. I just called the support number and they told me they are having issues with the platform, that we should try again tomorrow. Hopefully it will work by then.

Oh okay! Great! Thanks for letting us know. Will update you guys if I can upload my files or no by tomorrow

 

[jaidevjethi]

Hello! I've following this post because I have the same issue. I just called the support number and they told me they are having issues with the platform, that we should try again tomorrow. Hopefully it will work by then.

Okay thanks a lot bro! Please keep us updated.

 

[mohd2332]

ohhh gad it has been a long time. i have been waiting for a week. if it did not work by the 15th, I will be sending them by mail.