Im a Canadian born citizen and my husband is a UK citizen. He had a visitors record that expires july 18th 2019, on that visitors record it gave him permission to perform religious duties since he is a clergy. He applied for this record using his initial passport that got stolen while he was here in Canada which also had an ETA which was attached to it electronically ( we reported to the police & got a new passport). He left for the UK on June 10th 2019 to go write an exam over there and now when he is trying to come back on his new passport it asked to make a new ETA which he did, however he got an email from IRCC asking to submit documents and everytime we search up his application to link it, it can't be found. How can we upload documents if we can't link it?! Any information of how to link an account to your eTA application? We know the application was recieved because we called IRCC, but no way we have tried to link account to upload documents works. Thanks so much. Please help.