Cannot find my CIC Account

[Mishkawy]

Hello,

I am having a problem with checking my CIC (Express Entry) account.

I used the Come To Canada tool, saved my Personal Reference Number and created a GC Key.
It says on the website that I am supposed to be prompted to enter my Personal Reference Number to add more information in my account or to complete the registration.
I do not get this prompt, and after I sign in using the GC Key the website only takes me to the home page of CIC.

How can I go to my account? I am freaking out and I really need any help I can get it.

When I click Continue to CGKey and I sign in, I get to a page asking if I want to change my password, recovery questions, or revoke my GCKey.
And I have only one "Continue" button, and if I click it, I get back to the home page.
How do I access my account and the information in my account?

Thank you so much,
Kareem

 

[Wolverine17]

Hello,

I am having a problem with checking my CIC (Express Entry) account.

I used the Come To Canada tool, saved my Personal Reference Number and created a GC Key.
It says on the website that I am supposed to be prompted to enter my Personal Reference Number to add more information in my account or to complete the registration.
I do not get this prompt, and after I sign in using the GC Key the website only takes me to the home page of CIC.

How can I go to my account? I am freaking out and I really need any help I can get it.

When I click Continue to CGKey and I sign in, I get to a page asking if I want to change my password, recovery questions, or revoke my GCKey.
And I have only one "Continue" button, and if I click it, I get back to the home page.
How do I access my account and the information in my account?

Thank you so much,
Kareem
[/quote
Sometimes this happens try closing and opening again or change the browser,dont panic

 

[kashm1111]

try using bank login key instead.. gc key some times needs 7-8 logons to take you in.. i faced same problem

 

[Mishkawy]

try using bank login key instead.. gc key some times needs 7-8 logons to take you in.. i faced same problem

Hello,

Thank you for your reply!

Is it ok to use Bank Login if I am not already in Canada or have a real Canadian bank account with the mentioned sign-in partners? How can I do that?

 

[Wolverine17]

Hello,

Thank you for your reply!

Is it ok to use Bank Login if I am not already in Canada or have a real Canadian bank account with the mentioned sign-in partners? How can I do that?

Cannot help you with that but first try closing your browser without logging off then log in again ,it will work hopefully

 

[Mishkawy]

Cannot help you with that but first try closing your browser without logging off then log in again ,it will work hopefully

Hey,

Thanks for the reply, and sorry I did not see your first post.

I actually have been trying to login for about two hours, Completely restarted my PC and Internet connection, I tried Opera, Safari, and IE.
Still same problem.
When I log in and click Continue, I just get back to the home page.

I guess I will just keep trying, unless of course anyone comes up with a solution.

Thanks

 

[kryt0n]

I have had that problem in the past. It eventually sorts itself out. Leave it a bit.

 

[Aragorn165]

This happens a lot. 8 out of 10 times with me, this has happened.
Just keep at it.

 

[Mishkawy]

Thank you so much guys!
I feel much better now that I am not the only one who has this problem.. I will keep trying.
Thanks again, and I will update here when I become able to go to my account.

 

[Wolverine17]

Thank you so much guys!
I feel much better now that I am not the only one who has this problem.. I will keep trying.
Thanks again, and I will update here when I become able to go to my account.

What i do is i log in using gc key,then choose continue,then english then i find myself stuck i close the browser and try logging again 1 or 2 times and usually it works,good luck

 

[EPOCH1987]

Any luck resolving this issue? I have been experiencing this same issue for almost 3 days now. Major pain!! ???

 

[prg0908]

Hii
I have faced same problem of Internal Server Error 500 while login and continue.
I feel so much frustrated since last week.
I dont know what to do?

 

[candytk]

i have the same issue

Hii
I have faced same problem of Internal Server Error 500 while login and continue.
I feel so much frustrated since last week.
I dont know what to do?

 

[jammin24]

Me too! Why can't they put a link to MyCIC on the homepage? I mean, how difficult is it to create a user-friendly website? Are these people morons? I've had it with CIC and OINP and all these idiots.

 

[apache5021]

Hii
I have faced same problem of Internal Server Error 500 while login and continue.
I feel so much frustrated since last week.
I dont know what to do?

facing the same problem from the last five days.
I have initiated a CSE stating the technical issue as advised by one of the CIC agents.
Let's see when do they resolve the glitch