foreigngirl said:Upload an explanation letter instead of the passport/ID. Attach the birth certificate, too. Make sure the letter of explanation + birth certificate are one file. If you upload more than one file, then all the previous files will get deleted!
but there is no place to upload anything in that form... a friend has the same situation asked a layer yesterday said that he should add his child as accompanying and put his birth certificate number in the national ID field... I'm not sure about the accompanying part.