I finally got my kids' passports. After I asked for the transfer on Tuesday, I called today 8AM and they told me on the phone that they had the file at North York and I should go there and try to get it with no appointment because it was an urgent request, for 3 kids cost me $195 extra. I went there at 10AM and after several lines, I went in to give them the file number, they told me to wait on the side, at 12PM they called my phone and mentioned that will start working on it and will get my name called in 1 Hr… several hours passes and at 3PM I was out with my passports!