I was wondering what to expect after requesting your file to be transferred to North York PO. Backstory- I applied for my sons passport on April 7 at service Canada Richmond hill with an expected mail out date of May 9th (as per their receipt). Fast word to May 9 and I call the Passport helpline and they say they haven’t even touched my file yet… I need to travel May 27th and when I told the agent that, he told me to call 10 business days before my trip to request the transfer. So I called and made the request May 12. That agent said , the North york office will call me to fax proof of travel and pay transfer fees. So I wanted to know when you received that call after requesting the transfer. I read on another thread that they still do paper transfers.. so that’s going to take a while I assume, so just wondering how long I have to wait to get that call? Any insight would be appreciated