Arrived Service Canada Oakville today by 7:29am and was the first in line. I did not have an appointment.
The office opened by 8:30am and those with 8:30am appointments were called in first.
I was called in next at 8:33am.
From the security guard to the officer at the entrance to the officer who took my application, everyone was very orderly, polite and professional.
The officer pointed out a little colouring issue (a pink streak in the white background) with one of my kid's passport photos, then she checked the 2nd photo and saw that it was fine, so she said she would leave a note to say that the 2nd photo was okay and ask that they fix/ignore the issue.
It was a family application 2 adults and 1 kid. She said I should expect the passports in the mail in 5 - 7 weeks.
I was done and out by 9:07am.
The officer kept explaining to me that her computer was having some kind of system delays, I believe I would have been done sooner.