This was through service Canada?Applied in person in Toronto on Mar 25th, got passport last week. I guess now the waiting time is 3 - 4 months. If you are not in a rush, just wait. Don't bother to call.
For all, keep in mind - if you apply through service Canada (not passport Canada) even if in person, it is for all intents and purposes a mail in application.
Yes, service Canada just mails it to the passport agency.
And as such, the timelines will basically be the same as a mail application.
(As far as I can tell the only advantage is help completing the app and less chance of an app being returned due to errors)