Latest news report - Pulished on July 29th 2013:
OTTAWA — Canadian universities and tourism operators are bracing for disaster as foreign service workers walked off the job Monday at 15 of the busiest international visa offices as part of an expanding job action that could last until the end of the year.
“We are disappointed the union has walked away from the mediation process, just as we were profoundly disappointed that they purposefully chose this time of year for their action — when we have the highest volume of both visitor and student visas,” Tourism Industry Association of Canada president David Goldstein said.
“Management at (Citizenship and Immigration) is doing their best to deal with the backlog but at this point in the season, it’s like pushing the ocean back with a broom.”
Since contract negotiations reached an impasse and strikes broke out — initially at about six foreign visa offices — Goldstein has received dozens of emails from concerned tourism operators. Even a major sporting event — the International Children’s Games taking place Aug. 14-19 in Windsor, Ont. — was impacted, he said, noting the event had to be scaled back after a handful of countries pulled out because participants couldn’t get visas to come to Canada.
He estimates the strike could cost the industry about $18 million a week.
That said, the tourism industry has made no decisions yet on what it might do to mitigate the situation — for example, whether it will target through advertising U.S. visitors and others who don’t require a visa to come to Canada.
“We are currently assessing the situation and will be writing to the government in the coming days with recommendations on how to restore service in the short-term and stem some of the reputational damage to Canada in the longer term” he said.
Canada issued about 1.2 million visitor visas last year. Canada also welcomed a record number of international students in 2012, upwards of 100,000 — a 60 per cent increase over 2004 levels.
Noting the last federal budget specifically earmarked cash to attract foreign students — $23 million over two years — Association of Universities and Colleges of Canada president Paul Davidson said all that could be for naught.
Students that have received offers from schools in the U.S. and Britain, as well as Canada, will most certainly seek the path of least resistance, he said, noting students will go elsewhere if forced to wait weeks or months for a visa and risk missing the start of classes.
He also noted this year’s losses actually represent a four-year loss since students who pursue their studies elsewhere are unlikely to switch schools and countries part way through.
Canada’s reputation as a world-class destination for higher education is ultimately at stake, he argued, adding that will affect Canada’s bottom line since foreign students contribute nearly $8 billion annually to the economy.
“International students have a lot of choice, their parents have a lot of choice and if the word is out that it’s awkward or difficult or unpredictable about visa processing, it’s just is another real impediment to attracting those students to Canada,” he said.
Professional Association of Foreign Service Officers (PAFSO) president Timothy Edwards said the latest job action has taken about 150 foreign visa officers off the job. About 65 were deemed “essential” and are continuing to process visa applications.
He estimates the cuts will lead, on average, to a 25 per cent drop in the number of visas issued per week. In the largest centres like Beijing, Manila, New Delhi and Mexico City, visa processing is expected to drop as much as 65 per cent.
Despite mitigation efforts by the government, he said “there’s simply no way to make up the deficit.”
“We’re talking about tens of thousands of visas not being issued per week,” he said, adding the backlogs already rose about 20 per cent per week through June.
He said the union is prepared to keep up the fight until the end of the calendar year.
According to Immigration and Citizenship, visa offices remain open and about 1,000 staff are still providing services to clients. Alexis Pavlich, a spokeswoman for Immigration Minister Chris Alexander, said additional staff are being hired and others are being trained to handle the actual processing of visas.
Applicants are being urged to submit their paperwork well in advance and would-be students are being urged to seek letters from their institution advising authorities that they’d be permitted to start the school year late, if need be.
Noting the department had a 10 day standard for issuing visitors visas, Goldstein said a CIC advisory issued when the job action first started in China and Mexico suggested visa processing could take as long as six weeks as a result. CIC has yet to update its processing times at foreign visa officer.
Union efforts to seek binding arbitration with the federal government broke down Friday. The government would only agree to the plan if the union would submit to six preconditions. PAFSO would only agree to three.
The union is seeking wage parity with counterparts in other federal departments who, the union argues, make as much as $14,000 more for comparable work.
The government argues foreign service workers have unique jobs that cannot be compared to other public service workers.
Visitor and work visas processed at 15 affected offices in 2012:
Abu Dhabi 22,175
Ankara 23,058
Beijing 181,797
Cairo 9,692
Delhi 98,483
Chandigarh 34,874
Hong Kong 12,485
London 24,692
Manila 52,453
Mexico City 97,585
Moscow 26,322
Paris 43,094
Riyadh 16,556
Sao Paulo 73,595
Shanghai 53,770