Hello All
Good Day
Quick help on NOC 2281, Please
Kindly Review Roles and Responsibilities for NOC 2281 and Advise whether good to go with the content.
Currently I am working as Subject Matter Expert for Windows and VMware. Kindly validate Responsibilities and Roles for NOC - 2281 ( Computer Networking Technician ) and also the content, Please.
Status
******
WES - Done
IETS - Done
Spouse IELTS - Exam Scheduled for 22nd Nov '14
NOC Code - 2281 OR 2171 ( Please Advise ) ?
Senior Members in this forum, Kindly assist as I have very less time, and my Application most probably would reach CIC - NS in the first week of Dec '14.
Employer A - 2 Years and 1 Month
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His Major Responsibilities and Duties:
• Installation and Management of Multi-Platform Operating System Environments, including Server Hang, Performance (Memory, Disk, CPU) related issues on Servers, Debug applications, crash dumps and memory dumps to identify and resolve Server crash or Blue-Screen-Of-Death. Responsible for Service Activation / Deactivation post Server Build or Decommission to serve as a secondary control to report execution defects in the process to assist the Company in Audit and other Control events.
• Provide Impact assessments for the changes scheduled to implement in the Server Infrastructure. Perform Root Cause Analysis on Major Issues and Point Of Escalation and Support to the Peer in VMware. Analyze system monitoring data to help optimize system performance.
• Implement and Administration of LAN & WAN connectivity across Operating System using different network models and protocols which includes analyze and identify network performance problems. Also, Remote Deployments of different Operating System Images and distribution of application packages across Infrastructure.
• Implement and Administration of VMware ESXi and Virtual Center Server, includes setting up vMotion, Storage vMotion, High Availability, DRS, and management of VMware products such as VMware converter, Update Manager, Disaster Recovery using VMware Site Recovery Manager to minimize system, data, and operations risk and loss.
• Troubleshoot Storage Technology, SAN/NAS for VMware and Windows Infrastructure, Server Management remotely through Advanced Management Module for IBM Blade HS21 and HS21 Chassis, RSA and IMM for Rack Mount Servers. Support Backup and Restore for integration activities in Production Environment using appropriate services.
• Create and Manage PowerShell Scripts for automation across VMware and Windows Infrastructure for Health Check, Software and Hardware Inventory, Performance and Capacity Management and Microsoft and VMware Security Patch Management.
• Implement and Manage Microsoft File Servers using IPsec for data origin authentication, data integrity and encryption. Responsible to maintain all system configurations, scheduled jobs, as instructed by Account Team. Evaluate and Install Information Software and Hardware Systems based on best practices and recommendation from Product Vendor.
• Manage Microsoft IIS Web Servers which includes installation, update, configuration and operations or performance. Identify and assess the performance characteristics of the IIS Webserver and Apache for VMware vCenter Server and its interactions with the Operating System and applications by analyzing data collected using benchmarks or workloads, and tools such as trace, ctrace, etc.
Employer B - 2 Years and 4 Months
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His Major Responsibilities and Duties:
• Configuration and Management of IP Services like DNS, DHCP and WINS and Microsoft E-Mail Server Platforms. Setting up alerts for monitoring the critical Microsoft Mail Servers, which involves monitoring of Mail Queues, Database failovers, NLB, OWA availability, SEP Definitions, Event IDs, Disk Space, CPU, Memory Utilization with the Monitoring team by creating definitions package.
• Datacenter Management; Contingency and Disaster Recovery Planning, Testing and Implementation for VMware Infrastructure, Microsoft Windows Geo-Graphical Dispersed Cluster Solutions and for Windows 2008/2003 Servers, also includes Windows Server Builds, Upgrades, Migrations, Hardware / Firmware Code deployments. Install and Manage Windows 2008/2003 Servers (IBM Blade Servers – SAN Boot) as per the business requirement and implemented the connectivity onto SAN Storage.
• Root Cause Analysis process for problems leading to strategic resolution and complete documentation of problems and solutions in Known Error Database (KEDB), Change Management and Incident Management. Perform routine audits of systems and software using VBScripts and any non-compliance should be brought to Security Controls Team's notice immediately (Example Daily Checklist Audit for Critical Systems)
• File server management; Managed Windows based Files Servers, Monitoring and Maintaining the Disk Usage, User Security Permissions for Authorization. CPU and Memory Utilization improvement measures to improve User experience and server performance.
• Evaluation and Installation of patches to resolve software related issues and Operating System bugs identified during Root Cause Analysis by Engineering Team. Configure and Troubleshoot Disk Management activities which includes, Disk Expansion, Dynamic Disk addition with Simple, Spanned, Stripped, Mirrored, RAID-5 volumes.
• Troubleshoot Windows Core Cluster components, Operating System Internals using Microsoft System Tool sets, and other Resource Kit Tools. Manage Microsoft Failover Clusters, includes Installation and Configuration of Normal Failover Clustering and Geo-Graphically dispersed Clusters, adding an additional Storage for the existing cluster resources groups as per the requirement from the Customer Team.
• Server Management; Server Backups using IBM Tivoli Storage Manager and EMC Networker Backup Tool, WMI and PowerShell Scripting support for Automation in VMware and Windows Server Platform, Server Hardening to remediate Server Vulnerability based on the Tech Spec provided by the ISeC Security Policy Team. Patch Installation - Security Advisory and Bug Fix - using Microsoft WSUS Server based on MBSA Report.
• Capture and Analyze Network Traffic to Troubleshoot Network Connectivity issues, Packet Drops, Performance Problems using tools like Microsoft Netmon and Wireshark. Implement and Manage FTP Servers in the DMZ Zone for the external Users in the Internet to transfer the data onto the File Servers located inside the Corporate LAN, Over WAN connectivity.
Thanks in Advance
Kind Regards
Ganesh