Greetings,
I changed my DLI and sent IRCC a web form attaching the new LOA, payment receipts and letter of explanation.
On Friday they sent me a response email though I want to know what they meant by asking me to contact the nairobi visa office. Anyone pliz help me know whether I must send the same attachments to the nairobi visa office or? The email response is below pliz help me know what I should do?
(Good day Samuel Turyamuleeba,
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).
We are pleased to confirm that the information you provided was transferred to the responsible office.
Since your file is located at the Canadian visa office in Nairobi, Kenya, we invite you to contact them too in order to:
Report important changes,
Provide documents,
Add a representative or designated individual on file,
Obtain information regarding the status of your application, or
Enquire on an outcome of a request.
You will find the complete list of visa offices on our website.
Once you have selected the office you wish to contact, you will be presented with the different contact options.)