It keeps on saying call cannot be completed.
I tried google hangout, regular cell phone and skype.
Please help.
You can speak with the IRCC call center agent. You need to have patience(that's the most important thing) because you may have to call multiple times. You need to have your Application#, UCI#(they may ask for additional verification) handy.
- Telephone: +1-888-242-2100 (in Canada only)
- Telephone: +1-613 944 4000 (Outside Canada)
Client Support Centre agents - Monday to Friday, 8 a.m. to 4 p.m., your local time, except for statutory holidays. Services are available in French and English. These are local Cansda
If you are calling from Outside of Canada you can use Google Hangout/Skype. Check the tip on how to call from outside Canada:
https://www.immigroup.com/news/how-call-citizenship-and-immigration-canada-outside-canada
Ask them about :
-Eligibility - Passed or Not
-Criminality - Passed or Not
-Status of Background Check