when calling IRCC what menu options did you use. I've tried about 20 times today to call but keep getting the call cut off because the queues are too big
1 to enter UCI
1 to confirm UCI
1 if you have questions about an application e.t.c
1 if you are seeking information about express entry
2 If you applied to become a permanent resident
[1,2,3,....] depending on the first letter of your application number
1 to confirm that your application no. is correct
Enter year of birth
1 Confirm year of birth
1 to get status of your application
0 to speak to a representative.
Yeah I totally understand, it takes time to get anyone on the line.