Hi,I would share what we are encountering for BOWP application. It may be a reference to you, or you may suggest us what we could do. Thanks for your attention anyway.
We submitted our BOWP application on 19th Dec., I found we forget to attach AOR right after I clicked the submit button, so bad. I checked from this forum and understood I can use IRCC web form to submit AOR as amended file for our BOWP. I did right away and received a confirmation of document receiver a week later. So we were in waiting status until today.... We got an application refusal and the message is as below:
"[X] As a foreign national in Canada you are not eligible to apply for a document of this type until you receive confirmation that your application for permanent residence will be processed from within Canada."
It means that the officer didn't find AOR document! So sad and worry we are.
I then immediately called the IRCC number, it took quite long time for me to reach an agent, Billy, He is so kind and patient, Thanks. I explained the situation and he checked the file, according to him, he does see the AOR attached to our BOWP application, probably it is not landed in option document. He said he explained the situation to WP process department, suggest them reopen the case. what we could do is to wait as he indicated, or resubmit the case through web or paper with explanation. Anyway, we decide to wait another 3 days to see what may happen. I really wish there are some feedbacks from office quickly. Otherwise we have to resubmit a new application.
Our learning is please be really careful to make sure all documents are attached. It probably a good way to double assure the things is to call call center though it always requires a long waiting time. But anyway, we feel there is lack of empathy in system or officer, who could request this document before refuse the application
As our WP expiry is 2nd Feb. there is no much time, sending another application earlier of next month is our final solution to extend our legal status in order to continue working here. Wish us good luck and same to you.
What you can suggest to us and it will be very appreciated!