Well I called IRCC and agent told me that my file has been transferred to London Visa Office Canada after initial proceeding at CIO,sydney Nova Scotia. You can ask them to over phone as well.
Well in your situation there is nothing to worry , the issue you are having is kind of technical problem at IRCC end and lots of people are facing this issue now a days. However what I suggest you is call IRCC and ask them that whether they have got your biometrics in their system if answer is yes then no need to worry about at all everything is good and if answer is no then ask them what actions are required at your end. I am sending you link where you can also verify about your finger prints as well online.
https://onlineservices-servicesenligne.cic.gc.ca/extapp/bioStatusQuery
My case is different I have not received BIL since day one where as IRCC says the have already sent it to me. So I am worrying and trying to figure out what needs to be done. I have raised CSE and informed them now I can only wait and hope for best.
Regards.