Hello All
I am in Canada with my spouse for more than 2 yrs and have never left Canada since then.I am with valid work permit (Principal Applicant) and my spouse is in dependent visa (Visitor Record). Recently both of us were asked to provide biometric I submitted a web form mentioning that both of us are in Canada for more than 2 yrs as per public policy we should be exempted. The web form response said that I am exempted but my spouse has been asked for biometric. I called CIC agent and as per the agent my spouse should also be exempted from biometric since she is here for more than 2 yrs and we have valid permits for another 2 yrs till April 2021.
I submitted another web form and waiting for response as per the advise from the agent, any thoughts would be greatly appreciated?
Also in case I have to extend timeline for her biometric (currently it says within 30 days) what is the process as she has to plan for her travel to India?
AOR - 16 Feb 2019
Tensed and worried
Thanks for your help in advance !