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Biometrics - Uploaded but not yet Completed - No Surname

N

nousername2020

Hero Member
Jul 24, 2020
393
94
Hello all,

I do not have surname and I realized today that service canada has repeated my given name into surname field for biometrics.

I see the right biometric is attached to my account but applicant name is "xx xx" xx being the given name. The status of biometrics is we have not received biometrics. Did anyone had same experience? how did it got resolved?
 
S

Smmrn

Full Member
Apr 10, 2021
40
7
nousername2020 said:
Hello all,

I do not have surname and I realized today that service canada has repeated my given name into surname field for biometrics.

I see the right biometric is attached to my account but applicant name is "xx xx" xx being the given name. The status of biometrics is we have not received biometrics. Did anyone had same experience? how did it got resolved?
Click to expand...
I have the same issue. Is your one is fixed?
 
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