Good day..please I have submitted my ITA about 2 months back and I was asked to go for my biometrics which I did at the designated VCS center where I reside about about 6 days ago, but it's yet to reflect on my profile...it still appears as "your action is required" on my profile status. Please do I have to upload any thing or does it take some time before it will reflect on my profile..if yes how long.
Biometric
- Thread starter muizbasitzainab
- Start date
I am the same. Submitted biometrics on 29 March and my profile still states "We have not received your fingerprints". However, at the top right of that screen you should see your biometric enrolment info, showing the date that you gave your biometrics. I have raised a CSE regarding this and they have confirmed that my biometrics have been received.
Thanks for your response but I don't understand what you mean by CSE....How did you do this at to whom is it the visa center?
After the confirmation that your biometrics has been recieved, did your status on your profile change?
Sorry, it may not be called a CSE. I raised a query via the webform (http://www.cic.gc.ca/english/contacts/web-form.asp), reporting a technical problem, and received an email a few days later confirming my biometrics had been received. The status still says 'We do not have your fingerprints".