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Barcode generation issue - HELP!!

VMDATTA

Star Member
Feb 12, 2017
59
4
Visa Office......
Ottawa or Mississauga
Job Offer........
Yes
App. Filed.......
22-02-2017
AOR Received.
08-03-2017
File Transfer...
19-04-2017
Med's Request
24/05/2017
Med's Done....
25/05/2017
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I am doing an outland family sponsorship application for my American husband. I am currently using a Mac (OS Sierra) and for some reason the barcodes aren't generating on the the following documents:

1. Application to Sponsor, Sponsorship Agreement and Undertaking (IMM 1344)
2. Generic Application Form for Canada [IMM 0008]

Are these the only applications that need the barcode?

I have tried uninstalling and reinstalling Adobe acrobat reader, restarting my computer, tried my husbands Mac, tried a Windows computer at work and nothing works. I don't know why it won't generate the barcodes. HELP!!
 

VMDATTA

Star Member
Feb 12, 2017
59
4
Visa Office......
Ottawa or Mississauga
Job Offer........
Yes
App. Filed.......
22-02-2017
AOR Received.
08-03-2017
File Transfer...
19-04-2017
Med's Request
24/05/2017
Med's Done....
25/05/2017
Interview........
none
Nevermind, after spending all day, I have got the barcodes working.
 

Omegabyte

Hero Member
Aug 8, 2016
515
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Edmonton
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Edmonton
LANDED..........
02-03-2017
VMDATTA said:
Nevermind, after spending all day, I have got the barcodes working.
I've never been able to get the barcodes working on my MacBook Pro, I have to use my Win10 laptop.

How did you finally accomplish that feat?
 

wait_so_long

Hero Member
Jul 31, 2016
371
62
Omegabyte said:
I've never been able to get the barcodes working on my MacBook Pro, I have to use my Win10 laptop.

How did you finally accomplish that feat?
If I remember correctly, I think I had to roll back to an older version of Adobe Reader. Currently on version 11.0.19. It's been a while, so I don't know if it has self-updated since.

I am running El Capitan 10.11.6.

Here it is:

https://forums.adobe.com/thread/1834451
 

VMDATTA

Star Member
Feb 12, 2017
59
4
Visa Office......
Ottawa or Mississauga
Job Offer........
Yes
App. Filed.......
22-02-2017
AOR Received.
08-03-2017
File Transfer...
19-04-2017
Med's Request
24/05/2017
Med's Done....
25/05/2017
Interview........
none
Thank you for your reply. Yes I downgraded to the adobe version 11.0.10 and it fixed the problem.