I called them today and the agent was very nice and she gave me my application number. She confirmed that my application is in processing. my status on Ecas still shows received. I asked her about AOR, and she confirmed that there are lots of delays in sending them. However, they will send them in bulk, or at least that is what I understood. I asked about the location of my application and she said it is still at Sydney and due to COVID-19 transferring application to local offices takes longer.