*** August 2020 AOR - Join here ***

[Jo1984]

My AOR is August 23 , but I am facing an issue. When I log in to my account and click on View Submitted Application or upload forms, I can see all my uploaded documents except the LetterOfExplaination which comes under Optional section ? Has anyone faced this issue, do i need to upload the document again

Same here. I've read a few posts on this forum from 2019 and a lot of people had this issue. Their advice was to keep refreshing the page where you can see the list of submitted documents and eventually you will be able to see the letter of explanation. I did this and I can see the LoE after refreshing the page 3 times or so (it can take longer). Took a screenshot, just in case. The consensus seems to be that this is a system issue, but that immigration officers should be able to see all documents.

I wrote to IRCC using the online CSE form and reported this as a technical error. I asked if they can confirm that they can see the document. Haven't heard back yet, only wrote 3 days ago. I can let you know what they say when I hear back.

I don't think there's any need to worry though, this seems to be really common.

 

[Gaurav.Projekt]

My AOR is August 23 , but I am facing an issue. When I log in to my account and click on View Submitted Application or upload forms, I can see all my uploaded documents except the LetterOfExplaination which comes under Optional section ? Has anyone faced this issue, do i need to upload the document again

Yes I do notice that too. Its strange and I hope it got submitted properly and we didn't loose that document!

 

[Gaurav.Projekt]

Category: CEC Inland
NOC : 2174
ITA: 25th Jun 2020
AOR: 28th Aug 2020
Country of Citizenship : India
Country of Residence: Canada
Medicals: Upfront
All fees paid.

Wish everyone good luck for their application!

 

[CEC_Candidate1001]

Same here. I've read a few posts on this forum from 2019 and a lot of people had this issue. Their advice was to keep refreshing the page where you can see the list of submitted documents and eventually you will be able to see the letter of explanation. I did this and I can see the LoE after refreshing the page 3 times or so (it can take longer). Took a screenshot, just in case. The consensus seems to be that this is a system issue, but that immigration officers should be able to see all documents.

I wrote to IRCC using the online CSE form and reported this as a technical error. I asked if they can confirm that they can see the document. Haven't heard back yet, only wrote 3 days ago. I can let you know what they say when I hear back.

I don't think there's any need to worry though, this seems to be really common.

Thanks, please keep us posted if they reply

 

[Shaiphali Kashyap]

ITA: July 9 2020
AOR: August 19th, 2020
CRS: 486
FSW-O
Country of residence: India

 

[Jo1984]

Thanks, please keep us posted if they reply

I heard back from IRCC regarding the issue of not seeing the Letter of Explanation in my list of submitted documents. Am copying their reply below:

"
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

The situation that you have described is the result of an ongoing technical problem. We are currently looking into it and will resolve it as soon as possible.

In order to confirm that the documents were received, we invite you to write back to us using the IRCC Web form and include the documents provided in the Optional Documents section.



It will be our pleasure to verify the file and confirm if the specified documents were received.

We hope the information provided is helpful in assisting you with your enquiry."

I wrote back and included the LoE, so they can check. Am pretty sure it's there already (as I can see it if I refresh the page repeatedly), but just to be on the safe side...

Hope this helps

 

[siddiquifauzan]

CEC Inland
ITA - 23rd July
AOR - 28th August

 

[Gmak38]

Catagory : FSW
ITA: 09 July 2020
AOR: 15 Aug 2020
Country of residence: India

 

[andy108]

I heard back from IRCC regarding the issue of not seeing the Letter of Explanation in my list of submitted documents. Am copying their reply below:

"
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

The situation that you have described is the result of an ongoing technical problem. We are currently looking into it and will resolve it as soon as possible.

In order to confirm that the documents were received, we invite you to write back to us using the IRCC Web form and include the documents provided in the Optional Documents section.



It will be our pleasure to verify the file and confirm if the specified documents were received.

We hope the information provided is helpful in assisting you with your enquiry."

I wrote back and included the LoE, so they can check. Am pretty sure it's there already (as I can see it if I refresh the page repeatedly), but just to be on the safe side...

Hope this helps

Thanks for sharing mate!

 

[Jo1984]

Thanks for sharing mate!

No problem, happy to help.

 

[CEC_Candidate1001]

I heard back from IRCC regarding the issue of not seeing the Letter of Explanation in my list of submitted documents. Am copying their reply below:

"
Thank you for contacting Immigration, Refugees and Citizenship Canada (IRCC).

The situation that you have described is the result of an ongoing technical problem. We are currently looking into it and will resolve it as soon as possible.

In order to confirm that the documents were received, we invite you to write back to us using the IRCC Web form and include the documents provided in the Optional Documents section.



It will be our pleasure to verify the file and confirm if the specified documents were received.

We hope the information provided is helpful in assisting you with your enquiry."

I wrote back and included the LoE, so they can check. Am pretty sure it's there already (as I can see it if I refresh the page repeatedly), but just to be on the safe side...

Hope this helps

Thanks for sharing, I have a recommendation for you guys, try refreshing the page (press Cntrl + F5) when viewing the docs, you will see the missing doc one or two times, that's what I tried and got it, took a screenshot of the same and saved

 

[jeffrey Yip]

Thanks for sharing, I have a recommendation for you guys, try refreshing the page (press Cntrl + F5) when viewing the docs, you will see the missing doc one or two times, that's what I tried and got it, took a screenshot of the same and saved

same thing happened too. but i must have refreshed like 20 times before I could see it.

 

[AUG2020]

Category: CEC
ITA: 05 August
AOR: 05 August
Medical: Upfront with two Grade B
Residence: Canada
I 've submitted my application on the same day of ITA. I didn't want to delay it anymore because I declined few ITAs earlier for completing one year

 

[Z86]

Category: CEC
ITA: 20 August
AOR: 28 August
Medical: Upfront
Residence: Canada

 

[andy108]

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