Dear
@legalfalcon ,
Would appreciate your assistance on this matter!
I raised an IRCC webform a while ago (I submitted an updated proof of funds). I have just received the following response:
"
We verified the information you provided; however, it differs from the one we have on file.
In order to better assist you, we invite you to resubmit your request by filling out the IRCC Web form and include the following information:
- Surname and complete given name (including middle name, if applicable) - exactly as they appear on the passport or identity document,
- Your date of birth (YYYY-MM-DD),
- Client ID Number, UCI or Application Number,
- Country of birth,
- Type of application,
- Current address,
- Telephone number(s),
- Email address, and
- All documents submitted with your previous request."
I am confused because it seems that all the information that I submitted is correct. I specified my complete surname and given name as it appears on my passport in English without patronymic. Do I need to specify my name with patronymic? Also, this is my first request, so I don't understand why the last part is in bold.