Are you able to use the number they gave you to track online? ... I might call them again to ask for the number..Application recieved August 07. Called CIC yesterday. The agent found our application on their system and she gave me a file number. She also said that they're just verifying the documents and once it's done they will send the AOR.
I think the CIC is trying something different to process application faster. So they're verifying all the documents now and when it's move to the PA visa office they will just ask for the PPR
To those who haven't got their AOR call CIC.