Hi Everyone,
Hope all are doing good. Thank you so much for all the support your guys are providing, I appreciate it.
I have been a passive follower of this forum.
Here are my timeline for my citizenship application:
Application sent: Aug 2019
AOR: Nov 20, 2019
Fingerprints requested: Dec 2019
Fingerprints submitted: Feb 2020
Citizenship test competed: Feb 2020
Second Fingerprints requested: March 2021
Second Fingerprints submitted: Apr 2021
Current status:
In my online account to track the status, in the "Application history" section, it says, April 12, 2021 - Fingerprints results received
But at the top of the page, it says, next step, Submit your fingerprints - Waiting on you
My application was originally with Calgary center. I moved to Ottawa in May 2020 and so my application is with Ottawa center now.
(In the online account, under Details of your application Status section, only citizenship test is marked as complete, rest all are in progress, except Citizenship ceremony, which is marked 'Not started')
No clarity:
I have spoken to customer care once and submitted web form twice asking for a clarification on the current status and the discrepancy in online account tracker. But no useful information other than what I know already.
Question:
Can you please let me know what I should do now? Just wait until they get back? I am confused as to whether they are really waiting on me, even though I have submitted the second fingerprints? Do I submit the fingerprints again?
Thank you so much for your time.