Hello all.
A bit of background from me. We are a family of 4 applying together for our citizenship (Husband, Wife & Daughter only - My son is already a citizen based on birth)
I first sent my application in February 2019, but it was returned back in April 2019 as I had missed dating the Online Physical Presence calculator.
I added the missing date and resent the application package in April 2019 (it was received on April 17, 2019), but they returned the package (We received the returned application on Aug 07) saying its incomplete as the payment receipt was missing. I had ensured all the documentation was correct, but it seems like the application package has been re-arranged and we cant find our Payment receipt.
We are re-sending the application today. Fingers crossed - wish us luck - we so desperately need it.
I will update this forum once i have more information on our package.
Good Luck everyone.