+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
You will need to try again..say maybe after an hour or so. It is not easy to get through.
If the agent is available, the IVR will tell you that you will be connected to an agent, followed by approximate wait time.
Thank you for the prompt response Shikta. Is there any preferred time to call? Or the official timings of 8AM to 4PM are followed?
 
Sometimes I just think that if they have been sitting on our applications and did not do much in five months how on earth they will be able to process everything in the last month? Probably many applications will cross six months mark.
 
Folks,
Got my Golden email. Hurray..!! Finally after 5 long months of wait. Thank you everyone on this forum for sharing your experiences and all the helpful information. Many thanks to you all. For those who are waiting for PPR, I wish you all Good luck and All the Best.

Country - India, Residence - USA, FSW
 
Wondering the same..
Spoke to an agent today..
Eligibility - in process (not recommended pass etc., they are still checking!!!)
Criminality - passed
Security - not started
The case agent notes have to have been written already, met or review required.
 
Folks,
Got my Golden email. Hurray..!! Finally after 5 long months of wait. Thank you everyone on this forum for sharing your experiences and all the helpful information. Many thanks to you all. For those who are waiting for PPR, I wish you all Good luck and All the Best.

Country - India, Residence - USA, FSW
Did you get your GCMS notes ?
 
Hi Guys, I got a CSC note response and I am not sure where my application stands. My AOR Date is 2-Aug-18 and still no PPR. Please let me know if anyone has received such response earlier and have some idea. Thanks in advance!!!


"We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.

All the required documents and information have been received by the responsible office for the moment.

Rest assured that you will be informed as soon as a decision is reached or if additional information is needed."
 
Hi Guys, I got a CSC note response and I am not sure where my application stands. My AOR Date is 2-Aug-18 and still no PPR. Please let me know if anyone has received such response earlier and have some idea. Thanks in advance!!!


"We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.

All the required documents and information have been received by the responsible office for the moment.

Rest assured that you will be informed as soon as a decision is reached or if additional information is needed."


They are replying on CSE?

It says we will not respond if your application is within the processing time, which is why I am avoiding sending them a message :/
 
Whats wrong with IRCC call center!

I have called them like 10 times since yesterday and their lines are soo busy that I never get connected to an agent!

If they r increasing the number of ITAs, they should also increase the number of call center agents
 
Hi Guys, I got a CSC note response and I am not sure where my application stands. My AOR Date is 2-Aug-18 and still no PPR. Please let me know if anyone has received such response earlier and have some idea. Thanks in advance!!!


"We verified the information you provided and are pleased to inform you that everything appears to be in order with your application.

All the required documents and information have been received by the responsible office for the moment.

Rest assured that you will be informed as soon as a decision is reached or if additional information is needed."
This is the exact same response for me. AOR 3rd Aug Outland-USA
 
It's PPR folks. 7 Jan 2019 9:51 PM CST. By email in inbox (not in spam for my case).

Check my signature for timeline. I'll provide rest information. I'll update tracker once passport is stamped.

As per gcms notes:
AOR : 2 Aug 2018
Eligibility: Passed (3 Oct 2018) (no ghost update)
Criminality : Passed (19 Nov 2018) (got ghost update)
Security : No clue (it wasn't started when I called on 20 Dec 2018)
PPR : 7 Jan 2019 9:51PM CST email in inbox. Cic profile updated bt no change.

Only thing i can speculate is that, security could have been started even if says not started.

Really appreciate everybody sharing their journey and I wish everybody get their PPRs soon.

Thank you all

Congrats on PPR! When did you order GCMS notes? Do you think that triggered it?
 
Congrats on PPR! When did you order GCMS notes? Do you think that triggered it?
Thank you.

I got one in Oct 14 (ordered sept 14)
another in Nov 22 (ordered oct 21)
 
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