SUBMITTING DOCUMENTS If you and your dependants reside in Canada
How to Send your Documents to the Case Processing Center – Ottawa (CPC-O)
Please note that CPC-Ottawa does not send out passports outside of North America.
Submit all documents by MAIL in a single package. Quote your application number on your correspondence and send the package to one of the following addresses:
Canada Post:
CPC – Ottawa
PO Box 9780
Ottawa ON K1G 4B9
Courier:
CPC – Ottawa
365 Laurier Avenue West
Ottawa ON K1A 1L1
If you have a mailing address in Canada: To allow you to track your passports through the mail, we strongly recommend that you purchase two (2) PREPAID Canada Post Xpresspost envelopes (National), letter-sized (318 x 241 mm), at any Canada Post retail outlet. CPC-Ottawa accepts no responsibility for any passport lost in the mail.
- Complete the mailing label on one envelope showing your mailing address in the “Deliver To” field.
- Keep a tracking number sticker from each envelope.
- Fold and enclose the self-addressed envelope in the other envelope along with your passport(s) and a copy of this request letter.
We require a VALID passport for you and for each accompanying family member. Passports for you and all accompanying family members must be submitted together. There must be at least one blank visa page in each passport. If there are children included in your passport there must be blank visa pages for them as well.
Please note that permanent resident visas cannot be issued to holders of Diplomatic, Official or Military passports. You must obtain an ordinary passport.
