+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445
I was able to get in touch with a CIC agent, new due date has been announced as Jan 12, 2017. This is effed up. Primary applicant security is in progress for 2nd time. I'm hoping my wife gets SOWP at least after 2 TRV rejections. May god help us all.
 
TorontoMo said:
I was able to get in touch with a CIC agent, new due date has been announced as Jan 12, 2017. This is effed up. Primary applicant security is in progress for 2nd time. I'm hoping my wife gets SOWP at least after 2 TRV rejections. May god help us all.
WHAT!!!!! NEXT YEAR!!!! WTFFFFF
 
TorontoMo said:
I was able to get in touch with a CIC agent, new due date has been announced as Jan 12, 2017. This is effed up. Primary applicant security is in progress for 2nd time. I'm hoping my wife gets SOWP at least after 2 TRV rejections. May god help us all.
This is F up.. I am sure, even this due date is going to be pushed further!!!
 
so, I called the call centre two times today

1. She said that the application is in progress; we don't need anything from you; there was an email sent to you in Aug.
I called the lawyer and the he said that he has not received anything and he asked me to call the call center again and check if they can resend it
This is why I called them again

2. Next agent I spoke with was kind enough to read out the email that was sent. She read it out and asked me if I still want the email to be resent because it's more of a generic reply they send. I said that's alright and I tried striking a conversation with her. She mentioned that the Ottawa office gives themselves a buffer of four months and bla bla bla. I reminded her that the application is past 24 (20 + 4 buffer) and she took action. She told me that she is sending them an email saying they are late on this application.

I particularly asked the first representative if she can take action but she denied it saying we can't do anything. The second lady could. So, keep trying ... let's keep our fingers crossed!
 
icecoldsea said:
so, I called the call centre two times today

1. She said that the application is in progress; we don't need anything from you; there was an email sent to you in Aug.
I called the lawyer and the he said that he has not received anything and he asked me to call the call center again and check if they can resend it
This is why I called them again

2. Next agent I spoke with was kind enough to read out the email that was sent. She read it out and asked me if I still want the email to be resent because it's more of a generic reply they send. I said that's alright and I tried striking a conversation with her. She mentioned that the Ottawa office gives themselves a buffer of four months and bla bla bla. I reminded her that the application is past 24 (20 + 4 buffer) and she took action. She told me that she is sending them an email saying they are late on this application.

I particularly asked the first representative if she can take action but she denied it saying we can't do anything. The second lady could. So, keep trying ... let's keep our fingers crossed!
that's good that she decided to take action. Prob the nicest agent I've ever heard of. Lets hope it brings good news
 
2016istheyear said:
that's good that she decided to take action. Prob the nicest agent I've ever heard of. Lets hope it brings good news

true! may be we should try until one agent takes action ... seriously this is very frustrating!
 
Tried calling but didn't have any luck finding an agent that would give me anything besides te generic BS
 
I think we all need to keep calling as much as we can everyday. Annoy the heck out of them.
 
TorontoMo said:
I was able to get in touch with a CIC agent, new due date has been announced as Jan 12, 2017. This is effed up. Primary applicant security is in progress for 2nd time. I'm hoping my wife gets SOWP at least after 2 TRV rejections. May god help us all.

But wasn't this agent talking about your specific case, since your security is still in progress? Why would they need to take until January 2017 for those who already have everything passed?
 
Zapf said:
But wasn't this agent talking about your specific case, since your security is still in progress? Why would they need to take until January 2017 for those who already have everything passed?
i think that agent was just BSing so that Torontomo would stop calling. They're getting pretty annoyed with us
 
2016istheyear said:
i think that agent was just BSing so that Torontomo would stop calling. They're getting pretty annoyed with us

May be. But I will call them again next week hahaha.