+1(514) 937-9445 or Toll-free (Canada & US) +1 (888) 947-9445

Asked to upload Valid passport/ travel document. What's wrong?

tanvirtual

Member
Jul 11, 2013
19
0
After getting ITA I have uploaded all the documents and completed the profile along with paying the fee.

Previously I have uploaded my passport in PDF document and included front and back cover, inside of front cover which contains National Anthem in Bengali, 1st page with some instructions, pages with my identification and address. Did i over do it? should I send only the pages with identification? Please help.

However they sent a message saying i need to upload the Valid passport/ travel document. Here's the message:

Dear Tanvir Hasan:
This letter is about your application for permanent residence in Canada. We have begun processing your application. To make a decision, we need the following information/documents:
 ********** - Tanvir Hasan:
 Passport/Travel Document: Valid passport or travel document
 This must be received at this office by: 2015/05/21
Please upload these documents to your MyCIC account.
Please note: The above information/documents must be received within 7 days from the date of this correspondence. If this deadline is not met, your application will be assessed based on the information that was provided with your application and your application could be refused.
If the documents are not already in English or French, all documents must be accompanied by English or French translations by certified translators. When original documents are requested, you must send original documents. We do not accept copies signed by notaries.
For more information on permanent residence in Canada, please visit our web site at: http://www.cic.gc.ca/english/immigrate/apply.asp.
Thank you for the interest you have shown in Canada.
Sincerely,
www.cic.gc.ca

Previously I have uploaded my passport in PDF document and included front and back cover, inside of front cover which contains National Anthem in Bengali, 1st page with some instructions, pages with my identification and address. Did i over do it? should I send only the pages with identification? Please help.
 

maasjoe

Star Member
Jun 1, 2015
107
24
Good afternoon all,

I am a new member and I got that same response from CIC today. I am pretty sure I did upload these documents before. however, I did notice that when reviewing before submitting, it was not in the list of documents that was recorded as being uploaded, and there was no slots available to upload same. Should I just resubmit? basically I did what was requested...it was legible, had the picture and document info, all pages with stamps were included..etc.
 

will_thunder

Newbie
May 24, 2015
8
0
maasjoe, did you scan all other pages with stamps? which shows your travel history. I guess if you have any travel history, and fill them out in the application, they would need to see the stamp on your passport as prove.