Dear client,
This is in reference to your application for temporary or permanent residence in Canada. This letter is to inform you that we have received your e-mail and understand that you would like to submit additional documentation to your file. As your application is currently linked to your IRCC secure account, we are sending this request letter to allow you to upload your documents directly to your file. This will allow our office to focus on processing applications in a timely manner. Please note that the upload slot in your secure account will allow for only (1) file to be uploaded, up to a size of 4MB. To upload multiple documents, you will need to combine the documents into one file. How to combine documents (
https://www.cic.gc.ca/english/helpcentre/answer.asp?qnum=1160&top=23) Text documents: Copy the text from all files into a single document. If you are including photos, use the “Insert picture” function instead of “Copy/Paste”. PDF files: Combine PDFs to make a multi-page PDF. Please note that there are websites that offer PDF merging services, like: Primo PDF
http://www.primopdf.com/ FoxyUtils
http://www.foxyutils.com/mergepdf/ PDF Merge
http://www.pdfmerge.com/ Images: Combine multiple images of your documents into a text document or PDF. When you save a PDF file, please use a low resolution (96 dpi) to keep the document under 4MB. Please note that we do not need proof of vaccination at this time.