As I said, not claiming it's fair or the best approach esp given covid delays - just that it's not a trivial omission or mistake. Sorry it happened to you.I get your point but they received our application on 2nd April 2020 and after 9 months they checked it and returned it. How is that fair? They could have contacted us instead of returning whole application package. Had it be 2/3 months would have understood, it's 9 months. We will have to start application all over again and my husband is in Canada and I am in Dubai, even to sign the forms again it's not easy.