After raising complaint:
Thank you for contacting Immigration, Refugees and Citizenship Canada.
We appreciate this feedback about your service experience. What you think is important to us.
We are not able to provide a personalized response to every message, but we review and consider all comments. You are helping us understand what we do well, and what we need to focus on improving.
If you have questions about our programs and services, you can consult the on-line
IRCC Help Centre.
Thank you,
Immigration, Refugees and Citizenship Canada