Hello all,
I had applied for my citizenship application on April 2019. Received my fingerprint request on Oct 2019. This is what was written on the request letter -
"After reviewing the biographical information on your application form, there are questions in your case with regard to sections 21 and/or 22 of the Citizenship Act, explained further on the second page of this letter."
I have a very common muslim name and I am not sure if that is the reason they requested for fingerprint under section 21 and/or 22. I have never commited a crime nor have a report.
I have submitted my fingerprints right away. I have not heard back from them yet. I understand it may take longer if fingerprint is requested. But I am seeing now people who had applied 1 year after me started to get their citizenship exam request.
Previously when they picked up my call (months ago), they told me everything is fine on the file, I just have to wait. Now I just cannot reach them no matter what time I call them. I have applied for both GCMS notes and sent a webform as well. Have not heard back from them yet.
Knowing how incompetent CIC can be I am a bit concerned now. Is there anything I can do to reach an agent?
Any input will be appreciated.
Regards.
Sorry about the predicament you are in. You've crossed 2 years of processing time. This sucks.
GCMS notes takes 30 days or more to arrive. On the 30th day, if you still have not received the notes, email
ATIP-AIPRP@cic.gc.ca with your request tracking number and remind them the notes are due for that day and ask for the status. I did the same thing, I did not receive the notes on the 30th day. I sent out an email at noon reminding them the report is due and asking them for the status. I received my notes on the 32nd day at around 4:45 AM.
Webform requests are now taking forever unless it is a request for urgent processing or information/document update on file.
You can call IRCC at 1-888-242-2100 and navigate through options 1,1,1,4 to talk to an agent. It is preferable if you call early in the morning (8 AM local time).
The entirety of the officer and security notes will be redacted by IRCC. However, if you request the same notes from CBSA, there will be less redactions according to
this source. (check under the question 'What are sections 15 and 16?').
Wish you all the best and hope you see quick processing going forward.