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  • We sent you correspondence on Aug 2, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
ECAS got updated. Look like my fingure prints request should come in the mail very soon. Please update timeline sheet accordingly.
Thanks,
Raman
 
  • We sent you correspondence on Aug 2, 2018. If you have not yet provided the information or the requested documents, please do so as soon as possible. Please wait until you receive the correspondence before sending us additional information, as the correspondence will outline all information that is required.
ECAS got updated. Look like my fingure prints request should come in the mail very soon. Please update timeline sheet accordingly.
Thanks,
Raman

Updated.
 
So we still can't get into ecas despite getting a.o.r email on May 29th.

We've tried every permutation of sign for both my wife and I and it keeps coming back to " we cannot retrieve your file this could be one of three things " page....

Should we be worried ?
 
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So we still can't get into ecas despite getting a.o.r email on May 29th.

We've tried every permutation of sign for both my wife and I and it keeps coming back to " we cannot retrieve your file this could be one of three things " page....

Should we be worried ?
Try to put your UCI number with - . I had the same problem but after put exactly how it is in my pr card , i could access ecas without problem. Tell me if it works. ;)
 
Try to put your UCI number with - . I had the same problem but after put exactly how it is in my pr card , i could access ecas without problem. Tell me if it works. ;)

The 8 digit number on my card ?
Try to put your UCI number with - . I had the same problem but after put exactly how it is in my pr card , i could access ecas without problem. Tell me if it works. ;)

No still not happening .

Now I'm locked out for exceeding sign in attempts ....o_O
 
The 8 digit number on my card ?


No still not happening .

Now I'm locked out for exceeding sign in attempts ....o_O
Are attempting with the option citizenship?
Is your birth date in format YYYY-MM-DD?
Your family name is exactly as it in your landing paper?
 
I sent my documents on April 2 and got the AOR on May23. I have not yet received the "In Process" email update.
Don't you guys think it is getting too late?? What do you think I should do?
 
I sent my documents on April 2 and got the AOR on May23. I have not yet received the "In Process" email update.
Don't you guys think it is getting too late?? What do you think I should do?

You would not get an email when your application moves to "In Process". You have to follow your ECAS updates which shows "In Process" or any other correspondence requested.
 
Thanks! I checked the status and it says in process since July 10!
You would not get an email when your application moves to "In Process". You have to follow your ECAS updates which shows "In Process" or any other correspondence requested.
 
Are attempting with the option citizenship?
Is your birth date in format YYYY-MM-DD?
Your family name is exactly as it in your landing paper?

I have tried every permutation with every id number for both my wife and I and still cannot get signed in.

Maybe it's because we are in the UK trying to login ?
 
I have tried every permutation with every id number for both my wife and I and still cannot get signed in.

Maybe it's because we are in the UK trying to login ?
I feel your pain. I am from the UK but based in Canada and I am the same. I can't get in yet my daughter can! Don't know why this is.