Just be patient, you can do nothing with CIC to speed up the whole process, even if you know they're processing the cases out of orders.
I think many of you are the first-timers dealing with CIC. I applied for my own skilled immigrant visa two years ago, and I am the lucky one to get approved within 9 months. Many people applied for 2014 FSW one month, even two months, ahead of me, but got their visas much later than I did. It's all up to the visa officer in charge. You get nowhere to complain, and the call centre agent will sometimes give you little help, if you're lucky enough.
If you wanna know what happened to your case, apply for an ATIP report. It's free if you're in Canada. I applied for the reports once in a while to keep track of my case. The only drawback is that you'll have to wait 30 days for each report.
Oh yes, I'm not always the lucky one. It took 188 days for me to receive my PR card since my first landing, and it's way beyond normal processing time. I also complained with the forumites but there's no use at all. The most helpful things is that I called CIC help centre every 3 days and finally met a nice lady who was willing to send a message to the PR card production team to report the abnormality, and thus I knew I need to retake my photos. On the ATIP report it showed at the beginning of Jan they already found flaws on my submitted photos, but they did not ask for a new one until the nice agent sent out the message to uncover this photo thing in late February. I tried to make complaints on their website but I just got canned response like "Thank you for your suggestion, however we cannot reply each mail....blah blah blah".
